SPOT Review in a recent backcountry hiking adventure.
My son begun the planing six months ago. I had hoped to go with him but couldn’t take the time from work. He Planned to drive into Stein Provincial Park or “Stein Valley Nlaka’pamux Heritage Park” and summit Siwhe Mountain. This climb include hiking alpine mountain ridges with no known trail and lots of scrambling to find a safe way up.
It was only a few days prior his departure that I found out that all of his other hiking buddies could not accompany him except one. At this point I researched the SPOT satellite messaging and tracking service complete with the ability to record his track for review after the trip and purchased it at London Drugs (would have gone to “True Outdoors” in Kelowna but Jesse was only a night away from departing and I needed to get the system in his hands right away so he could get familiarised with it.
My first consideration was the batteries. They are lithium batteries and online forum research showed that the one set should last their five day trip and up to two weeks. Great! Next I had to purchase a $99 (in Canada) plan that would allow a few basic pre-set messages to be sent to designated emails texting phone numbers (up to 10 I think) – that was easy. I had to contact the recipients to see who their carrier was so the message would be configured correctly. After the contacts were set up we set the three messages: 1) The Check In/OK message – I had six recipients and the message was :
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SPOT Equipment Replacement Program. Please see the SPOT Equipment Replacement Program Extended Limited Warranty or Service Contract for the applicable terms and condition. Pricing and terms may vary by region.
2.11 Additional Services. Additional bundled and optional services may be added to your Basic Service or bundled service plan. Varying services are available by region, such as SPOT Assist services and Premium SMS services. Please check Sections 11 through 14 below to see what optional services are available in your region.
2.12 SPOT Linkage Fee. The SPOT Linkage Fee is applied to optional services that require SPOT to transmit messages from your SPOT Product to an external service provider, such as the GEOS SAR Membership, SPOT Assist roadside and/or SPOT Assist maritime (the “SPOT Linkage Fee”). The SPOT Linkage Fee may be charged separate from the associated service or may be bundled within the total cost of the associated service and is subject to change from time to time. The SPOT Linkage Fee is a flat, non-refundable charge, and shall not be pro-rated should you subscribe to or terminate your service mid-term. Additionally, the SPOT Linkage Fee will continue to be charged with each renewal unless canceled by you in accordance with section 3.4. If you did not purchase the associated external service from SPOT, then it is your responsibility to ensure that your external service is current and active.
3. PLAN. Your Service Plan consists of the SPOT Basic Service and any bundles or optional services selected by you either when you activate your SPOT Product or any that you may add during your Term.
3.1 Term. You agree to remain as a subscriber for the minimum period stated in your Service Plan’s Term, or if no Term is specifically stated in your Service Plan, for a Term of twelve (12) months starting on the date of service activation. Available Service Plan terms may include: a yearly term with prepayment in full, a yearly term with prepayment prior to each service month or a multi-year term with prepayment in full.
3.2 Renewal. All Service Plans automatically renew at the end of their Term for an additional one (1) year Term unless you cancel by notifying SPOT as provided in Section 3.4. Where required by law, SPOT will provide you with advance notice of the renewal of your Service Plan. All Service Plans are pre paid plans.
3.3 Non-Refundable. Pre-paid Service Plan fees are non-refundable unless SPOT cancels the service, in which event you will receive a pro rata refund for airtime for the unused portion of the Service Plan. Pre-paid Service Plans may not be transferred to a third party account; however, upon your request, they may be transferred to another SPOT Product within your own account.
3.4 Cancellation. To cancel your Service Plan, you must notify SPOT in writing or contact SPOT Customer Service at 866-OK1-SPOT (651-7768) within thirty (30) days prior to the end of your Service Plan’s Term, or within thirty (30) days of SPOT posting a change to this Agreement which you do not accept. To notify SPOT in writing, you must email your notice of cancellation to firstname.lastname@example.org and provide your name, your address and the ESN from the SPOT Product for which you want to cancel Services. The ESN for your Spot Product is located in the battery compartment, under the battery of your SPOT Product. You may call SPOT Customer Service at 866-OK1-SPOT (651-7768) if you have questions.